Instructions and FAQ

Please note!

If the service works abnormally after we release new features and major updates, try to clear your browser cache or try another browser. If this doesn't help either, please contact us through the Feedback Channels and we will help to resolve the issue.

Next update: Fall 2021
Latest update: June, 15, 2021

Here you can find the answers to frequently asked questions. If your questions are not answered here, please contact the Customer Service.

What are the browsers technical requirements for using the service?  

The website has been created to support the most commonly used browsers such as Mozilla Firefox, Microsoft Edge, Google Chrome and Safari. To ensure the best functionality of the service, please check that you are using the most recent version of your browser. The layout of the service may differ or certain functions may not work if you use a less commonly used browser or an older version of a common browser. 

Errors often occur in Safari11 and Internet Explorer. With these malfunctions, we recommend that you try a different browser.

If the site is malfunctioning, you may want to try clearing your browser's cache. You can send feedback at the bottom of each page or via the chatbot.

The Job Market Finland is intended for jobseekers, employers and entrepreneurs – essentially, the entire working age population. Most likely for you as well.   

At the moment, a trial version of the service has been launched, in which the user can search for jobs or employees and obtain information about working life and various professions.  

The service is open to everyone and it can be used without logging in. To sign in and access additional services, you must be able to provide strong identification. Strong identification requires online banking access codes or a mobile certificate. If you are a European private citizen or the representative of a company, you can become a customer in accordance with the EiDAS principles for identification. You will be identified when registering for the service and when using it.   

The link to the contact and feedback form can be found at the bottom of the web page.  

Using the Job Market Finland is completely free of charge.    

You can use the Job Market Finland in Finnish, Swedish or English. The services provided by other service providers that are linked to this service may also be available in other languages.   

The service is interrupted for the duration of updates. You can read about upcoming scheduled downtimes on the front page of the service and on the Log in page. The service cannot be used during downtime. This means that you cannot decide when you want the service to update.  

No. In principle, the authorities do not have access to your information. 

A job search profile is anonymous unless the author of the job search profile has added a phone number or link through which contact information can be found. However, if the employer is interested in the jobseeker, they can be contacted via e-mail through the Job Market Finland. The jobseeker's contact information will become known to the employer if the jobseeker responds to the message. The sender of the e-mail is noreply@tyomarkkinatori.fi.

You have to be at least 13 years old to use Job Market Finland. 

The Job Market Finland is a secure environment. Only you and persons authorised by you can view your data.   

You can manage your access rights through an outside service (Suomi.fi Authorizations). If you have given or received authorizations for a company, they will be transferred to the Job Market Finland online service automatically.

The Job Market Finland has the right to terminate an agreement if a client company goes out of business or a private person dies. The same principles apply to privacy protection and the encryption of the Customer’s data after an account is terminated as prior to this.  

The Job Market Finland has the right to shut down or interrupt the service immediately, if the service is used contrary to its terms and conditions or good practice. The service can be shut down immediately if there is reason to suspect misuse of the service or that the service is the target of a data security attack. 

You have the right to discontinue the use of the service and remove your data from the service at any given time. If you wish to remove your data, please follow these instructions:

  1. Log into the service
  2. Select "My Pages"
  3. Go to "Your details"
  4. In "Account management" tab, press "Delete your information"

If you need further advice, please contact us via feedback form (you can find it in the footer)

 

If a private customer dies, access rights to the service are not transferred to the estate, but rather the account for the service will be terminated in line with the terms and conditions for the service. After the user account is shut down all the data contained in the service that applies to the customer is destroyed in accordance with the terms of service and service description. 

By contacting you, the employer expresses their interest in the competence you have described in your profile. Please contact the employer directly. It is not possible to reply to the employer via Job Market Finland. The contact request sent by the employer has no binding effect.

You will be contacted via e-mail, and the message will come from the following address: noreply@tyomarkkinatori.fi. You cannot reply to the e-mail message. If you have provided other contact information in your profile, the employer may also contact you in other ways. The e-mail message contains the employer’s contact information.

You can contact jobseekers with interesting profiles via the “contact jobseeker” button in the Job Market Finland profile. The message will be e-mailed to them. The sender is noreply@tyomarkkinatori.fi.

If the jobseeker has provided other contact information in their profile, you can also contact them directly. In principle, the profiles are anonymous.

Instructional videos

Do you need help getting the most out of Job Market Finland? The following videos provide more information on how to use our services, whether you are an employer, an entrepreneur or a private customer.

This is how you use Job Market Finland as an employee

Instructional videos

Do you need help getting the most out of Job Market Finland? The following videos provide more information on how to use our services, whether you are an employer, an entrepreneur or a private customer.

This is how you use Job Market Finland as an employer

Instructional videos

Do you need help getting the most out of Job Market Finland? The following videos provide more information on how to use our services, whether you are an employer, an entrepreneur or a private customer.